Covid in particular gave rise for an increasing desire for clarity over roles and reporting lines – the ‘organisational chart’ being seen as the panacea for all organisation challenges. In our experience this desire has been born from two things: poor performance, or a natural instinct that, ‘we could be doing better’.
Unsurprisingly, it’s not as simple as a new chart. Organisations are not 2D drawings; they are a complex mix of behaviours, processes, operating models, decision making and of course, people.
As a starting point, we’ve developed 10 Guiding Principles for Organisational Design to consider when looking at how to bolster your teams’ performance.